How to Order & Pay

How to Order & Pay

Ordering

You can order through these channels
1.1 Order on the Biopharm Shop website: click here
1.2 Order by phone at 02-258-8888 ext. 2104
1.3 Order via Facebook click here
1.4 Order via LINE @ click here

Payment

  1. Once you have placed your order and entered your delivery address
  2. choose to pay by bank transfer
  3. check your email for the payment details
  4. After transferring the money, notify us of your payment
  5. We will check your order and the transferred amount against the proof of payment you sent, and ship your order within 5-7 working days after the payment is received.

Delivery

1. Once your order is placed, you will receive an order confirmation from the system or from our staff, depending on the channel you ordered through:

1.1 Biopharm Shop: you will receive a confirmation email

1.2 Biopharm Call Center 02-258-8888 ext. 2015: our staff will explain the next steps

1.3 Healthy Club by Biopharm: you will receive a message in your inbox

2. You will receive your order within 5-7 working days, excluding public holidays.
3. The courier will contact you in advance to arrange the delivery date and time.
4. Please check the items against the receipt before signing for the delivery.

Notes

  • If you are not available on the day the courier contacts you, you can postpone the delivery by up to 3 days from the date of that call.
  • If a delivery appointment is declined more than 3 times, the parcel will be returned to the company. If you still want the order, the shipping cost for re-delivery is at your own expense.
  • For further questions, contact BIOPHARM SHOP CENTER at 02-258-8888 ext. 2015 (Mon–Fri, 08:30–17:00) or by email: [email protected]